I hope to address not only the primary complaint posted here but also offer some useful information to address the subsequent comments on this post. I am the Community Manager and a Support Representative at. We're very sorry for the inconvenience, but our team is dedicated to resolving these issues for you.
You can reach them at Please be sure to include a clear description of the issues you have been experiencing as well as your Grammarly login email so that they can investigate the Grammarly account. I kindly ask that you write to the Grammarly Support team as soon as possible. In order to do this, however, our support team will need more information. We are more than happy to help you get to the bottom of this-that is, figure out why you haven't been able to use the program and find a satisfying resolution. Now, based on what you have written, it is not quite clear what has happened on our end. Knowing about these issues, is critical for Grammarly to improve customer experience and product quality. If you opened a free trial with us and have paid for a subscription, but are having issues with accessing the program, there may have been a glitch in account processing or in the program itself. Thank you for sharing your feedback with us.