Brian and ChadĪ couple challenges with using the Call Forwarding user interface in Skype for Business (Lync) client:
Brian Ricks & Chad McGreanor do a good job of giving an overview how to setup Skype for Business Lync Night Mode call flows.
How it works: During the day calls come to receptionist, and at the end of the day they can easily forward calls to a hunt group/RGS/Call Queues, Auto Attendant, a voicemail or another extension or Skype for Business user. In this article we will describe how to achieve Skype for Business Lync Night Mode functionality. This is often called “Night Mode” switch functionality.
In Skype for Business (Lync) enterprise voice implementations it is very common to need the ability for a receptionist to easily switch between a business hours call flow and after business hours call flow. Skype for Business Lync Night Mode can be set with 1 Click or a definable keyboard shortcut.
